Sixt Car Rental

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Reviews of Sixt Car Rental

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  azaduffy Added April 09, 2023

  ★ ☆ ☆ ☆ ☆
  I do not recommend Sixt for businesses or individuals who are reliant on the use of the vehicle ordered.
  I ordered a truck nearly 2 weeks in advance.
  I drove 140km (2hrs) to collect the vehicle.
  I arrived in Surfers Paradise to be told the truck isn't available until tomorrow.
  The manager refused to assist with finding a solution and said "end of conversation" before walking into his office and shutting the door.
  I will not be using Sixt for our company as we cannot risk letting our customers down.
  Fortunately Budget was able to assist us with short notice, and their service was outstanding.
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  Brian Merchant Added April 05, 2023

  ★ ★ ★ ★ ★
  Ordered our car online and the process was very fast and easy , lovely friendly staff who went out of their way to ensure we fully understood all the details of the rental, we took out the full cover insurance that gave us great piece of mind.
  The car was great , the price was great and the pickup and return were both fast and easy , the staff at the surfers paradise location are the most friendly and informative we have ever had , we have also rented from the Gold Coast airport location and Elysia and the crew were all very good too , so great service seems a very integral part of the sixth car rental experience, thanks guys see you again on the next trip
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  Caterina Berimballi Added March 30, 2023

  ★ ★ ★ ★ ★
  The easiest car rental process I have ever experienced. The choice is good. The prices are reasonable. Picked the car up from GC Airport and returned to Surfers Paradise. Would have liked to return to Brisbane location as that's where I was staying, but the depots weren't open on the day I needed. Only slightly inconvenienced by this.
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  Joel Kyle Added March 29, 2023

  ★ ★ ★ ★ ★
  Excellent customer service and very communicative, the hire process through the website is very fast and straightforward. They called in the morning on the day of pickup to confirm everything was fine for that afternoon.
  
  When collecting the car the staff member was very helpful in explaining everything and helped me get the best hire period for our specific needs. The return process for the car was super easy as well.
  
  They also followed up on information I had missed from the website with both a phone call and an email.
  
  Depending on the time of year you are travelling and due to their location I would advise you to book in advance by a couple of weeks as they are in a popular holiday spot.
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  B Added March 20, 2023

  ★ ★ ★ ★ ★
  We decided to hire a car for a day to get some exploring done in the Gold Coast thats either not accessible by public transport or just time consuming whilst we were visiting.
  The whole process was super easy and smooth, the lady who dealt with us was super friendly and helpful with directions and information (we hope you enjoy your time in London soon).
  Car was modern and comfortable - we had a free upgrade which we greatly appreciated.
  Easy return even when the shop was closed.
  Would definitely recommend and hire again.

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